Payment: Payment is requested directly upon registration. Payments can be made online by credit card, Paypal, PostFinance eFinance & TWINT. If you are only able to pay in advance by bank transfer, please contact us. Advance payments by bank transfer must be made in Swiss francs (CHF). Any fees incurred are to be borne by the person placing the order.
Reduction: Reduced admission is only granted with valid proof. The proof must be carried along and presented at the reception or hall entrance without being asked. Some registrations require the upload of the proof.
Tickets: Individual tickets can be printed as Print@home tickets. Other digital ticket formats may be offered. Tickets must be presented at the hall entrance without being asked. They can be checked electronically.
Conference tickets You will receive conference tickets upon presentation of the Print@home ticket at the reception. Tickets can be checked electronically.
Cancellation: Cancellation of individual tickets is not possible. Sold single tickets will not be taken back.
Cancellation of conference tickets is possible free of charge up to 14 days before the start of the conference. After this date, 50 % of the invoice amount will be charged. In the event of a no-show or cancellation on the day of the start of the event, the full invoice amount is owed. Any transaction fees incurred may be retained.
To be effective, cancellations must be made online on the order page itself, or in writing by email to firstname.lastname@example.org. It is possible to have substitute participants take the place at the event (subject to clause 9). In this case, no additional fees will be charged.
Data processing: The order data will be electronically recorded and stored by us and our ticket service provider pretix.eu and will not be passed on to third parties.